PRIVACY POLICY

CLEARROUTE PRIVACY POLICY Effective Date: July 13, 2026 Last Updated: July 13, 2026 1. WHO WE ARE ClearRoute Messaging Compliance LLC, doing business as ClearRoute, provides consulting and registration support for 10DLC, toll free, short code, and other business messaging programs. This Privacy Policy explains how ClearRoute collects, uses, shares, stores, and protects personal information when you visit https://clearroutemessaging.com/, contact us, submit a form, communicate with us, or purchase our services. 2. INFORMATION WE COLLECT We may collect your name, business name, job title, email address, telephone number, billing information, communication preferences, and information you provide through forms, emails, meetings, or service requests. When providing registration services, we may also collect legal business information, Employer Identification Numbers, business registration details, website and social media links, provider information, telephone numbers, campaign descriptions, sample messages, consent language, opt in records, screenshots, policy links, registration identifiers, rejection notices, and provider correspondence. Our website and service providers may automatically collect Internet Protocol addresses, browser types, device information, pages visited, referring pages, cookies, analytics information, and security data. Clients should not send complete customer databases, passwords, payment card information, or sensitive consumer records unless ClearRoute specifically requests the information through a secure method. 3. HOW WE USE INFORMATION We may use information to: Respond to inquiries and schedule consultations. Verify business and registration information. Review websites, consent flows, policies, use cases, and sample messages. Prepare, submit, monitor, and correct messaging registrations. Communicate with clients, providers, registries, aggregators, carriers, and authorized partners. Process payments and maintain business records. Send service, project, security, billing, and legally permitted marketing communications. Prevent fraud, protect our systems, comply with the law, and enforce our agreements. Improve our website, services, and internal processes. 4. HOW WE SHARE INFORMATION We may share information with service providers that support website hosting, secure storage, communications, scheduling, payments, accounting, analytics, security, document management, and customer support. When authorized or necessary to provide services, we may share registration information with your messaging provider, registration platform, Campaign Service Provider, Direct Connect Aggregator, registry, aggregator, carrier partner, mobile network operator, or another organization involved in registration, vetting, provisioning, or review. We may also disclose information to professional advisers, government authorities, or other parties when required by law, necessary to protect rights or security, connected to a business transaction, or directed by you. 5. DO NOT SELL OR SHARE MY PERSONAL INFORMATION ClearRoute does not sell or rent personal information. ClearRoute does not share personal information with third parties or affiliates for their independent advertising, marketing, or promotional purposes. Mobile telephone numbers, text message consent records, and opt in information will not be sold, rented, or shared with third parties or affiliates for their independent marketing or promotional purposes. This restriction does not prevent ClearRoute from sharing information with service providers that help operate the business, deliver requested communications, process payments, maintain security, or complete messaging registrations. To submit a request concerning the sale or sharing of your personal information, contact ClearRoute through the contact form available at https://clearroutemessaging.com/ and include “Do Not Sell or Share My Personal Information” in your message. Because ClearRoute does not currently sell or share personal information for these purposes, your request will confirm and document your preference. 6. TEXT MESSAGE PRIVACY If you provide a mobile number and affirmatively agree to receive text messages, ClearRoute may send consultation confirmations, appointment reminders, responses to inquiries, project updates, registration notices, information requests, billing notices, security notices, service announcements, and promotional messages when separately authorized. Consent to receive promotional text messages is not a condition of purchasing services. Message frequency varies. Message and data rates may apply. You may opt out by replying STOP. ClearRoute may also recognize CANCEL, END, QUIT, or UNSUBSCRIBE. You may revoke consent through another reasonable method by submitting a request through the contact form available at https://clearroutemessaging.com/. ClearRoute will process valid requests as soon as reasonably practicable and within any period required by law. ClearRoute may send one final nonmarketing message confirming your opt out. For assistance, reply HELP or submit a request through the contact form available at https://clearroutemessaging.com/. Notify ClearRoute if you no longer own or control a telephone number you previously provided. 7. COOKIES AND ANALYTICS ClearRoute may use cookies, local storage, analytics tools, and similar technologies to operate the website, remember preferences, understand website use, improve performance, and protect security. You may control cookies through your browser settings. Disabling cookies may affect certain website functions. 8. DATA RETENTION AND SECURITY ClearRoute retains information only as long as reasonably necessary to provide services, maintain registration and consent records, honor opt out requests, comply with legal and accounting duties, resolve disputes, and protect its rights. ClearRoute uses reasonable administrative, technical, and physical safeguards designed to protect information. No system is completely secure, and ClearRoute cannot guarantee absolute security. 9. CLIENT DATA When ClearRoute processes information supplied by a business client to provide services, the client remains responsible for the original collection of that information, required privacy notices, valid consent, lawful messaging practices, and responses to its consumers. A consumer whose information was provided by a ClearRoute client should generally direct privacy requests to that client. 10. YOUR PRIVACY CHOICES Depending on applicable law, you may request access to, correction of, or deletion of personal information. You may also withdraw consent or request information about how your personal information is used or disclosed. To submit a privacy request, use the contact form available at https://clearroutemessaging.com/. ClearRoute may verify your identity before completing a request. Certain information may be retained when required for legal, security, accounting, contract, or opt out purposes. 11. CHILDREN The ClearRoute website and services are intended for businesses and adults. ClearRoute does not knowingly collect personal information directly from children under thirteen. 12. THIRD PARTY SERVICES The ClearRoute website and services may link to or rely on outside providers, payment processors, portals, scheduling tools, and other services. The privacy practices of those organizations are governed by their own privacy policies. 13. CHANGES TO THIS POLICY ClearRoute may update this Privacy Policy to reflect changes in its services, technology, vendors, business practices, or legal obligations. The updated policy will be posted at https://clearroutemessaging.com/ with a revised Last Updated date. 14. CONTACT CLEARROUTE ClearRoute Messaging Compliance LLC Doing Business As ClearRoute Website: https://clearroutemessaging.com/ Privacy requests and questions may be submitted through the contact form available on the website.